Rapido Express (“Rapido Express”, “we”, “us”) operates rapidoexpressutah.com and provides money-transfer and related financial services at our five locations in Utah. This Privacy Policy explains what information we collect and how we use it.

Information we collect: When you contact us or opt in to our SMS/WhatsApp messaging service, we may collect your name, mobile phone number, the messages you send us, and your service preferences (such as your preferred store and the country you send money to).

How we use your information: We use your information to respond to your questions, send the daily exchange rates and promotions you have requested, confirm money-transfer details, and improve our service.

Mobile information and SMS: No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Information collected as part of the SMS consent process will not be shared with any third parties. We use your mobile number only to send the messages you opted in to receive.

Separate consent for marketing vs. service messages: Our SMS program offers two distinct types of messages — (1) service messages (recurring exchange-rate updates and transfer-pickup confirmations) and (2) promotional/marketing messages (special offers, holiday promotions, payday reminders). When you sign up via our web form at rapidoexpressutah.com/sms, you will see two separate consent checkboxes: one required to receive service messages, and one optional checkbox to receive promotional messages. You may subscribe to service messages alone without consenting to marketing. Marketing consent can be withdrawn at any time by replying STOP to a promotional message; doing so will not affect your service-message subscription.

Audit of consent: Each opt-in is recorded with a timestamp, the URL or method through which it was given (web form, SMS keyword, or in-store form), and the IP address / device user-agent of the request. We retain this consent record for at least 5 years per TCPA recordkeeping requirements, even after the subscriber has opted out, to demonstrate that the original consent was freely given.

Message frequency and opt-out: Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help.

Service providers: We may share information only with vendors that help us operate the messaging service (for example, our SMS provider, Twilio), strictly as needed to deliver the service. We do not sell your personal information.

Data retention: We keep your information only as long as needed to provide our services and meet legal obligations.

Contact us: If you have questions about this Privacy Policy, call (801) 964-4075 or email rapidoexpressutah@gmail.com.

Last updated: May 2026.